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Accelerated Demand Management
& Fulfillment |
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Our Accelerated Demand Management & Fulfillment (ADMF) Program is a comprehensive, highly integrated, and results-oriented approach that considers all aspects of the demand and supply chain spectrum – from business development through pipeline management and fulfillment to benefits measurement – from the customer’s vantage point.
ADMF introduces proactive and consultative methods, techniques and terminology that differentiate innovative, high performing, value-add, customer-respected Information Technology organizations from those that are perceived by business customers as being disconnected, disinterested, disorganized, passive and replaceable.
Through this program you will learn how to…
- Manage Client Partnership & Expectations
- Building & sustaining key client partnerships
- Managing client expectations from idea conception through fulfillment and benefits measurement
- Selling approaches, ideas and solutions that resonate with clients
- Manage Demand
- Identifying, capturing, evaluating, approving and prioritizing planned and unplanned business needs
- Assessing and securing discretionary and operational funding
- Establishing and managing the portfolio (impact analysis, decision points, interventions, communication links)
- Initiating programs and projects
- In taking requests, enhancements and break/fix
- Managing the pipeline
- Manage Fulfillment
- Capturing resource needs
- Projecting, assessing, assigning and tracking resources
- Managing discretionary and operational funding
- Executing programs and projects
- Processing requests, enhancements and break/fix
- Measuring and communicating progress, results and effectiveness
- Measure Benefits
- Comparing/contrasting advertised to realized benefits
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