Now more than ever, IT is competing with external vendors for the privilege of being selected as their company's IT supplier of first choice. IT management and their staffs must operate as internal consultants or risk becoming casualties of the outsourcing wars.

We define consulting as influencing without direct power. In today's cross-functional, flattened, and reengineered companies, the only power left is the power of influence. Master that and you virtually guarantee success. Help your staff master it, beginning with this two-day workshop, and you'll soon be coaching a top-flight IT organization that commands the respect of the company - and that competes successfully with external consultants.

AT THIS WORKSHOP YOU WILL LEARN HOW TO:<

• Consult according to O&A's eleven-step Consulting Cycle
• Build trust and rapport in the initial contact
• Utilize the "stew pot" to handle difficult clients and situations
• Position your IT organization for high payback opportunities
• Build a listening organization with our H.E.A.R. Model
• Apply the four consulting roles
• Manage client resistance and unrealistic expectations
• Gather information and analyze situations more effectively
• Increase your influence without direct power
• Click here for Public Workshop Schedule

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