IT Skill Builder Competency Assessment

Ouellette & Associates Consulting Inc. (O&A) and RealTime Performance announce the launch of IT Skill Builder, a web-based tool for assessing core IT competencies and enhancing employee development and engagement. Working in close partnership, the two firms have leveraged their complementary strengths in the areas of IT transformation, leadership, employee engagement, and assessments to create this new Software-as-a-Service (SaaS) tool. Read more about the IT Skill Builder by clicking here.

Today's leaders are expected to reduce costs, increase productivity, drive innovation and help the business identify and pursue new opportunities. Successful IT leaders will be the ones that become strategic business partners and decision influencers in their organizations. Unleashing the Power of IT describes in actionable detail, the new mindset, core skill set, and interpersonal tool set that are necessary for IT leaders to thrive in today's increasingly complex challenging business environment.

• Provides tangible, hard-hitting, real-world strategies, techniques and approaches that will immediately transform your
  IT workforce and culture
• Includes Top Ten lists of tips and techniques, proven frameworks and practical guidance to help you launch andsustain
  your IT culture change and professional development initiatives
• Addresses how to build a client-focused IT culture, move your organization from order takers to trusted business partners,
  market IT's value, lead change with confidence, manage projects and vendor relationships

Purchase your copy today!

Recent Client Successes

From Cost-Center to Revenue-Maker, through World-Class Service Mentality

A massive corporate change at one global pharmaceutical giant triggered a sudden and urgent need for a similarly dramatic transformation in its IT organization. [Click here for the full case study.]

Faced with Massive Change, Enterprise Help Desk Takes Charge through Change Leadership

The director of the Enterprise Help Desk (EHD) at one of the largest noncommercial computing help desk operations in the world has a lot on her plate – help desk analysts in three locations field three million calls per year, 24 hours a day, from employees around the world, helping to solve problems on any technology they use, from printers, to pagers, to PCs, as well as roughly 5,000 different applications. [Click here for the full case study.]

O&A Expands Delivery Team
Ouellette & Associates Consulting, Inc. (O&A) announced today the addition of industry IT veteran Steve Kenneally to it's team of senior consultants. Kenneally brings 25 years of experience and will conduct O&A's series of IT Professional Development workshops and related services to O&A's clients globally. [Click here to read more.]

Workshop on Managing Vendor Partnerships
Because of increased competition and tightening cost structures, organizations must seek to more effectively utilize key personnel resources and expertise, while leveraging outside services whichcan provide added value through increased quality, lower costs, improved customer service, or implementation of best practices. [Learn More.] Read our newsletter on this topic.

Business Analyst Certificate Program
The demands placed upon IT have never been greater. Client expectations continue to rise, competitive and sourcing pressures abound, and projects are more complex and business impacting than ever. [Learn more.]

New - Accelerated Demand Management & Fulfillment
Our Accelerated Demand Management & Fulfillment (ADMF) Program is a comprehensive, highly integrated, and results-oriented approach that considers all aspects of the demand and supply chain spectrum – from business development through pipeline management and fulfillment to benefits measurement – from the customer’s vantage point. [Learn more.]

New Workshop: IT Sourcing Stategy - A Proactive People Based Approach
"Sourcing" is no longer something that happens to only large IT organizations in distress, or very small start-up organizations. Organizations of all types and sizes are making choices about what work is done inside and what work is done by outside service providers. The growth of the US based service providers has recently been matched by the rise of global sources, especially in India.
[Learn more.]