O&A’s Philosophy & Approach

The O&A Philosophy and approach to IT transformation are as unique as the services we provide. The basic premise behind this philosophy is that there's never been a better time to be in the IT profession. Equipped with a new mindset and an expanded skill set, IT organizations worldwide are adapting this philosophy of management and new approach to running IT as a business so that they can compete as their company's provider of first choice.

At the core of O&A’s IT Professional Development philosophy is the new skill set IT Professionals and IT organizations need to succeed in an ever changing business environment, including:

• A Consultative Approach
• A Service Orientation
• Communication Effectiveness
• Marketing Awareness
• Project Management Expertise
• Vendor Relationship Management

The O&A philosophy is a powerful and proven way to rapidly develop skills and mindsets that quickly effect positive culture change throughout an organization. With these skills, our clients from CIO to entry level increase not only their competence and confidence, but also their commitment and consistency in running an effective IT organization.

Unique Benefits of O&A’s Services

• Practical and Real World (not theoretical or academic)
• Highly Engaging and Motivating: Winning the hearts and minds at every level
• Participative: Case studies, team activities, role plays
• Tangible: “What do I do differently tomorrow?”
• Teaches “How to Fish”
• Increases the Four Cs for Success: Competence, Confidence, Commitment and Consistency

Meet the Ouellette & Associates Team

Our experienced team of consultants and facilitators bring a rare blend of skills, knowledge and academic credentials to each IT culture change initiative. They are subject matter experts who themselves have strong IT backgrounds, so they understand the challenges and opportunities facing IT organizations – because they've been there.

Their belief and ownership of the content comes through strong and clear, and the focus is not only to teach but also to make the content immediately applicable to the client's workplace.

The standards for talent development and facilitation set by O&A are high. So high, that most of the individuals who begin the certification process realize they are not cut out as a facilitator for us. O&A clients are the beneficiaries of these high standards of excellence in training delivery. The average tenure of our facilitators is 15 years — far above the industry average.