Download free research, reports, and other resources for your strategic IT toolkit.

Creating a Culture of Digital Innovation

What are the levers that enable an innovative digital culture?

​Our research shows that today’s forward-thinking executives expect their IT professionals to play a different role in the organization, moving from back-end service provider to active problem-solver and innovator.

Innovation Report

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Is your IT team achieving service excellence?

Take this quick self-assessment to find out. 

Service Assessment

Culture Renovation: A Blueprint for Action (Executive Brief)

Get  actionable insights from i4cp’s survey of more than 5,000 organizations worldwide about culture change and transformation. 

​This Executive Brief outlines 18 HR and leadership actions that form a three-step process to successfully renovate workplace culture.
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Culture Renovation

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World-Class HR: Redefining Performance in a Digital Era

New research from The Hackett Group takes a look at how world-class HR organizations are taking advantage of smart automation and other digital technology, along with new and time-tested practices, to raise the bar for efficiency, effectiveness, and stakeholder experience.

World-Class HR