Meet the Team

Daniel D. Roberts
CEO, Ouellette & Associates Consulting, Inc.

Considered one of the best-connected thought leaders in the CIO space, Dan Roberts has a passion for bringing CIOs together to learn and benefit from one another’s experiences. Each year, he works and meets with more than 1,000 CIOs and IT leaders across the globe.

As the CEO and President of Ouellette & Associates Consulting, Inc. (O&A), Dan leads the firm that has been known since 1984 for “Developing the Human Side of Technology.” His team has helped more than 3,500 IT organizations build a world class culture, a high-performing workforce, and a differentiated talent brand.

A keynote speaker and panel moderator at numerous industry conferences and corporate events, Dan is an author and contributing author of numerous books. His two latest, Unleashing the Power of IT and Confessions of a Successful CIO, were on Amazon's list of top-rated books for months and are being leveraged by IT leadership teams as a model for moving IT up the maturity curve.
 
Dan frequently contributes to and is quoted in leading industry publications. He also writes a column for CIO.com, The CIO Whisperer, which focuses on a host of themes that are timely for IT and human capital leaders.
   
Dan has been married to Denise for more than 35 years and is the proud Dad of Kristina, a doctor on the Big Island of Hawaii, and Kelly, a retired Army Ranger who is now pursuing his passions as a real estate investor. In 2018 Dan and Denise welcomed their 1st grandchild.
 
What people are saying about Dan:
 
Dan is truly a connected leader in IT, from his contributions to publications, authoring of and contributing to numerous books, and especially as a panel moderator. Dan moderated the CIO Track at the 2018 Gateway to Innovation conference in St. Louis. His in-depth research into all four panel topics and advance preparation of all panelists shined through. From his use of short videos to “tee up” each panel topic to his probing questions to panelists, each session was outstanding. 
 
The FLGISA engaged Dan to speak at our annual conference on "Unleashing the Power of IT" and facilitate a CIO panel on building the future workforce. I had the pleasure of working with Dan throughout this process. He helped set the tone for our conference, which was geared on the new skill sets needed on the digital horizon for IT organizations. His message was insightful, thought-provoking, and inspirational. The way he led the panel discussions tied together seamlessly the contributions of the panelists. There is a comfort level with Dan, the panelists, and his audience that created an atmosphere of trust and sharing of information that had attendees commenting throughout the conference. I will certainly be engaging with Dan in my own agency going forward.
 
Dan is a consummate professional. His ability to generate energy and passion for the people aspect of IT delivery is terrific. [He is] a gifted writer and facilitator, [and his] knack for networking and what seems to be a never-ending supply of compassion, listening, and filtering out the best nuggets for the group is a true talent.

---

Home Office Staff

The O&A Home Office Team is committed to understanding and anticipating our clients’ needs and delivering the highest levels of service and strategic value. Our ultimate goal and core competency is helping our clients successfully become the consultative, customer focused, provider of first choice to their clients.
​
​O&A’s behind-the-scenes staff are top in their field. They have articulate communication skills, advanced client relation skills, the ability to anticipate client needs and manage expectations, and they can think strategically which provides them success in their roles. No matter who you speak with in the Home Office, you’re sure to be impressed with the in-depth service orientation that will shine through.

Tracy Dinu - EA & Chief of Staff to the CEO
Bethany Dustin - Manager, Leadership Development Experiences
Laurel Glidewell - Director, Business Analytics & Intelligence
​Erica Hartnett - Director, IT Workforce Strategy and Client Initiatives
Karen Keller - Director, Operations
​Marla Lepore - Director, Marketing
​Lou Markstrom - CEO, O&A Australia
Stephen Nolan - Director, Technical Operations
​Denise Roberts - Director, Finance/HR
Karrie Welch - Client & Leadership Program Manager