Meet the Team

Daniel D. Roberts
CEO, Ouellette & Associates Consulting, Inc.

Dan Roberts joined Ouellette & Associates Consulting, Inc. (O&A) in 1986, was named President of the firm in 1995, and in December 1999, he acquired the company.
He meets and strategizes with IT and business executives and their leadership teams across North America on issues relating to IT transformation and culture change, building the IT workforce of the 21st century, and marketing IT's value.
Dan is a contributing author of O&A's book titled Unleashing the Power of IT (Wiley, 2011). He has published numerous articles in industry journals and contributed to O&A's books titled, Leading IT Transformation, IT At Your Service, IT Internal Consulting, and How to Market the IT Department Internally.

​Dan is a frequent speaker at IT industry and corporate events, including the CIO Forum & Executive IT Summit Series, national SIMposium, NERCOMP, and the Sports & Entertainment Alliance in Technology (SEAT).

Dan believes that there has never been a better time to be in the IT profession and that those IT professionals who reinvent themselves will thrive in this new environment. This will necessitate the development of a new mindset and skill set that ensures they are positioned as the consultative, client focused, marketing-savvy, and provider of choice.

​As the leading provider of IT leadership and professional development  services focusing on the "human side of technology," Dan is proud of O&A's long term partnerships with world class, Fortune 1000 clients across all industries including aerospace, financial services/insurance, healthcare, pharmaceutical, retail, utilities, as well as many governments and universities.
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A graduate of the Whittemore School of Business and Economics at the University of New Hampshire, Dan and his wife Denise have two grown children, and reside near O&A's Bedford, NH headquarters.

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Home Office Staff

The O&A Home Office Team is committed to understanding and anticipating our clients’ needs and delivering the highest levels of service and strategic value. Our ultimate goal and core competency is helping our clients successfully become the consultative, customer focused, provider of first choice to their clients.
​O&A’s behind-the-scenes staff are top in their field. They have articulate communication skills, advanced client relation skills, the ability to anticipate client needs and manage expectations, and they can think strategically which provides them success in their roles. No matter who you speak with in the Home Office, you’re sure to be impressed with the in-depth service orientation that will shine through.

Christine Costa - Logistics
Tracy Dinu - Executive Assistance
Laurel Glidewell - IT Skill Builder
​Karen Keller - Relationship Management
Anita Leto - VP, IT Talent Transformation
Lou Markstrom - Australia Practice Leader
Stephen Nolan - Technology
​Denise Roberts - Finance/HR