Ouellette & Associates
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    • IT Consulting Skills: Becoming the Trusted Advisor
    • Marketing a Technology Organization
    • Engaging & Retaining IT Talent
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    • IT Influence & Diplomacy
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      • Unleashing The Power Of IT
      • Confessions of a Successful CIO
  • About Us
    • Meet The Team
    • Client Impact and Results
    • Announcements
  • Contact
  • Programs
    • The Technology Leadership Experience
    • Leading Change
    • The Cyber Leadership Experience
  • Workshops
    • Achieving IT Service Excellence
    • IT Consulting Skills: Becoming the Trusted Advisor
    • Marketing a Technology Organization
    • Engaging & Retaining IT Talent
    • Leading in a Technology Organization
    • Leading Change Across IT & the Enterprise
    • Internal Negotiating Skills
    • IT Influence & Diplomacy
  • Coaching
  • IT Skill Builder
  • Resources
    • Tech Whisperers Podcast >
      • Episodes
      • Tech4Good
    • Blog
    • Articles
    • Research + Reports
    • Books >
      • Unleashing The Power Of IT
      • Confessions of a Successful CIO
  • About Us
    • Meet The Team
    • Client Impact and Results
    • Announcements
  • Contact

IT Consulting Skills: 
Becoming the Trusted Advisor

Now more than ever, IT is competing with external vendors for the privilege of being selected as their company’s IT supplier of first choice. That means IT management and their staffs must operate as internal consultants and show the value they deliver — or risk becoming casualties of outsourcing.
 
We define consulting as influencing without direct power.  In today’s cross-functional, matrixed and flattened organizations, the only power left is the power of influence. Master that and you practically guarantee success.  

IT Consulting Skills will help your staff master the art of influencing by learning how to become the valuable, trusted advisors internal stakeholders are looking for.

The skills, tools and techniques participants take away from this workshop will equip them to operate as a top-flight IT team that commands the respect of the organization and competes successfully with external consultants.
​DELIVERY OPTIONS
​
  • VILT: Four 3-hour virtual instructor-led training (VILT) modules​
  • ​In Person: 2-day classroom workshop
IT Consulting Skills Workshop Overview
File Size: 146 kb
File Type: pdf
Download File

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​PROGRAM GOALS:
  • Implement O&A’s eleven-step Consulting Cycle
  • Build trust and rapport in the initial discussion  
  • Utilize the “stew pot” to handle difficult clients and situations   
  • Position your organization for high payback opportunities
  • Build a listening organization, using the H.E.A.R. Model
  • Run effective meetings to gain respect
  • Manage client resistance and expectations (realistic and not!)
  • Analyze situations more effectively
  • Increase your influence without direct power
Copyright © 2017-2023 Ouellette & Associates Consulting, Inc. 
40 South River Road, #66, Bedford, NH 03110, Phone: +1-800-878-4551 or +1-603.623.7373, Fax: 603.623.4052
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