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Unleashing the Power of IT is designed specifically for leaders of IT talent, including CIOs and IT leaders who are committed to developing their people with the new core skills needed for success today. Ouellette & Associates (O&A) developed the IT Maturity Curve based on a year-long study with Babson College, uncovering a new stage of maturity — the “Innovative Anticipator” — where IT goes beyond partnering with the business and actually leads the business. When we asked CIOs of high performing IT organizations for their “secret sauce,” they pointed to 14 core competencies that focus on the human side of technology. 
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This workshop focuses on three core competencies related to the human side of technology: Achieving IT Service Excellence: Explore the building blocks for a successful IT Service Strategy to ensure you are positioned to deliver the right things to the right clients at the right time. IT Consulting Skills – Becoming a Trusted Advisor: Consulting is influencing without direct power. In today’s cross-functional, flattened, and reengineered companies, sometimes the only power left is the power of influence. Learn how to build trust and rapport with clients to manage resistance and expectations. Marketing IT’s Value: Help your IT organization focus on benefits and solutions, not features and products. Get the tools and process to build a marketing plan that can be tailored to your unique needs. You’ll learn simple yet elegant models, apply learning to real situations, and take back strategies and techniques that you can use immediately. “The pace of the class was perfect,
and interactive exercises brought the information to life!” |